Terms of Service

1. Acceptance of Terms

By accessing and using the FITS KENYA website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at fitskenya.com (the "Service") operated by FITS KENYA ("us", "we", or "our").

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on FITS KENYA's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• modify or copy the materials
• use the materials for any commercial purpose or for any public display (commercial or non-commercial)
• attempt to decompile or reverse engineer any software contained on the website
• remove any copyright or other proprietary notations from the materials

This license shall automatically terminate if you violate any of these restrictions and may be terminated by FITS KENYA at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Account Registration

To access certain features of our Service, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, not current, or incomplete.

4. Product Information and Pricing

We strive to provide accurate product descriptions, images, and pricing information. However:

• Product colors may vary slightly due to monitor settings
• We reserve the right to correct pricing errors
• Product availability is subject to change without notice
• All prices are in Kenyan Shillings (KSh) unless otherwise stated

If a product is listed at an incorrect price due to a typographical error, we reserve the right to refuse or cancel orders placed for that product.

5. Orders and Payment

By placing an order, you agree to the following:

• All orders are subject to acceptance and availability
• We reserve the right to refuse any order for any reason
• Payment must be made in full before order processing
• We accept cash on delivery, mobile money, and bank transfers
• You are responsible for providing accurate delivery information

6. Shipping and Delivery

Delivery terms and conditions:

• Delivery times are estimates and not guaranteed
• Risk of loss passes to you upon delivery
• You must inspect items upon delivery and report any issues immediately
• Delivery charges may apply based on location and order value
• We are not responsible for delays caused by circumstances beyond our control

7. Returns and Exchanges

Our return policy allows for returns within 7 days of purchase, subject to the following conditions:

• Items must be unworn and in original condition
• Original packaging and tags must be intact
• Proof of purchase (receipt) is required
• Custom or personalized items cannot be returned
• Return shipping costs may apply

8. Prohibited Uses

You may not use our Service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code

9. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of FITS KENYA and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

11. Limitation of Liability

In no event shall FITS KENYA, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

12. Governing Law

These Terms shall be interpreted and governed by the laws of Kenya, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: